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Administrators: Tracking and Reporting Features in the Group Subscription

Explore All of the Tracking and Reporting Features Available at Your Fingertips

View the below instructions on this webpage, download a printable PDF, or check out this video we created to help you get started with the Administrator Tool in your new Group Subscription with ProSolutions Training.
 
          
 
 
This guide shows you the important tracking and reporting features you can access in your Subscription.

Go through this guide led by our butterfly mascot, Mari. >>>
 
 
1. Once you've logged in to your account, hover your mouse on "Reports" on the top green menu. It will drop down all of the subscription report options that are available to automatically generate. 
 
 

 
2. The main report you will likely use is the "Subscription - Course Progress Detail by User" PDF report. It will generate a report of every user and all of the progress they have made. Some examples of things you can find out from this report:
  • Courses started but not finished
  • Haven't started the test yet
  • Passed/failed quiz or test
  • Number of tries to pass the test
  • Completed and earned certificate
  • Date/time started the course
  • Score earned on the end-of-course test
  • Status of passed/failed for the course

 
3. Another helpful report is the "Subscription - Course Completion Summary" Excel report. It lists all of the subscription courses on the left-hand side and a row of all your users' names across the top. An "x" indicates which courses a user has completed.
It's a great report to view to make sure everyone has completed a certain course.

4. If you have staff members enrolled in their CDA Training through us, or plan to enroll staff members, you can download the PDF report "Site - CDA Progress Detail by User" to monitor their progress in that program as well.


5. To view a user individually, you can click on the user's email address on the "Active Users" list and it will bring you to their courses in progress, where you can see which courses they have in their account and their status. If they have added to their account but haven't started a course, the status will be "Start Course." If they've started a course, it will be "Resume Course." And if they've completed a course, there will be a "Print Certificate" link there that will allow you to download and print a copy of their course certificate for their file.

 
6. For more detailed information on an individual user, check out the "User - Course Progress Detail Single User" PDF report.

7. Another report that can be useful if you renew year after year is the "Site - Membership Site Completed Course Detail by Active User By Year" PDF report. It breaks down user progress by each year so you can compare performance during the current year to years past. 
 
 
 



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Administrators: Tracking and Reporting Features in the Group Subscription