The Basics of Effective Human Services Interviewing - English - ProSolutions Training

PST product
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The Basics of Effective Human Services Interviewing
language English

Course Learning Objectives

After you complete this course, you will be able to:
  • Contrast the roles of the interviewer and the client.
  • Identify the five stages of effective interviewing.
  • List at least five techniques that enhance the effectiveness of interviewing.


schedule 2 Hours
star_outline 0.20 CEUs
computer 1 year unlimited access
verified_user Certificate of completion
face Early childhood training approval


The goal of human services work is to support a client's development: for instance, by building job, parenting, or life skills, or helping a client reach and maintain sobriety. Interviewing is the primary skill needed to accomplish this goal. This course enhances the skills of professionals who are new to the human services field, have not had basic interviewing instruction, or need a brush-up.

ProSolutions Training is an Authorized Provider of Continuing Education Units (CEUs) by the International Association for Continuing Education and Training (IACET), McLean, VA.

Not all courses are approved for early care and education in every state. Please check State and CEU Approvals page for details.