Techniques for Interviewing Challenging Clients
Course Learning Objectives
After completing this course, you will be able to:
- Identify interviewing tactics to engage fathers by honoring strengths
- Identify interviewing tactics to redirect anxious and angry clients
- Identify interviewing tactics to build rapport with teens
- Identify interviewing tactics to get to the bottom of mixed messages
Includes:
schedule 2 Hours
star_outline 0.20 CEUs
cloud_download 6 Resources
computer 1 year unlimited access
verified_user Certificate of completion
face Early childhood training approval
Description
In this course you will learn modifications that will make your interviews more effective as you work with clients in increasingly complex situations. These ideas are designed to help you expand your repertoire of interviewing techniques, so that you can recognize and address barriers you may face in your work.
This course is focused on helping you form meaningful connections and improve communication with specific types of clients, so that you can work with them to identify strengths, goals and next steps. Through course content and video demonstrations, you will learn specific techniques for:
- Engaging fathers by honoring strengths
- Redirecting anxious and angry clients
- Building rapport with teens
- Getting to the bottom of mixed messages
Not all courses are approved for early care and education in every state. Please check State and CEU Approvals page for details.